Frequently Asked Questions - SelfConfidently

Question 1

What courses do you offer?

Accepted Answer

We offer four comprehensive confidence-building courses: Absolute Confidence (our flagship program), Calm Mind (stress and anxiety management), Confident Personality (social confidence), and Stress Management Mastery. Each course is designed to address specific aspects of confidence building with proven techniques and practical exercises.

Question 2

How long does each course take to complete?

Accepted Answer

Our courses are designed to be flexible and self-paced. Most students complete a course in 2-4 weeks with 15-20 minutes of daily practice. However, you have lifetime access to all materials, so you can learn at your own pace and revisit content whenever needed.

Question 3

Are the courses suitable for beginners?

Accepted Answer

Our courses are designed for all levels, from complete beginners to those looking to enhance existing confidence skills. We start with foundational concepts and gradually build up to more advanced techniques, ensuring everyone can follow along and benefit.

Question 4

What format are the courses in?

Accepted Answer

Our courses include a mix of video lessons, audio exercises, downloadable worksheets, practical assignments, and interactive elements. This multi-format approach caters to different learning styles and keeps you engaged throughout your journey.

Question 5

Can I access courses on mobile devices?

Accepted Answer

Yes! Our platform is fully responsive and works seamlessly on all devices - desktop, tablet, and mobile. You can learn anywhere, anytime, making it easy to fit confidence building into your busy schedule.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers. All payments are processed securely through our encrypted payment system.

Question 7

Do you offer payment plans?

Accepted Answer

Yes! We offer flexible payment plans for our courses and bundles. You can choose to pay in full or split your payment into 2-3 installments, making our programs more accessible and budget-friendly.

Question 8

Is there a money-back guarantee?

Accepted Answer

We offer a 30-day money-back guarantee on all our courses. If you're not completely satisfied with your purchase, contact us within 30 days for a full refund, no questions asked.

Question 9

Are there any hidden fees?

Accepted Answer

No hidden fees whatsoever! The price you see is the price you pay. There are no setup fees, monthly charges, or surprise costs. Once you purchase a course, you have lifetime access with no additional charges.

Question 10

Do you offer discounts or promotions?

Accepted Answer

Yes! We regularly offer special promotions, bundle discounts, and seasonal sales. Sign up for our newsletter to be the first to know about exclusive offers and limited-time discounts.

Question 11

I'm having trouble accessing my course. What should I do?

Accepted Answer

First, try clearing your browser cache and cookies, then log out and log back in. If you're still having issues, check your internet connection and try a different browser. If problems persist, contact our support team at support@selfconfidently.com with your account details.

Question 12

Can I download course materials for offline viewing?

Accepted Answer

Yes! Most of our course materials including worksheets, audio files, and select video content can be downloaded for offline access. Look for the download button next to each resource in your course dashboard.

Question 13

What browsers are supported?

Accepted Answer

Our platform works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for the best experience and security.

Question 14

I forgot my password. How can I reset it?

Accepted Answer

Click the 'Forgot Password' link on the login page and enter your email address. You'll receive a password reset link within a few minutes. If you don't see the email, check your spam folder or contact support.

Question 15

Can I change my email address?

Accepted Answer

Yes, you can update your email address in your account settings. Log in to your dashboard, go to 'Account Settings,' and update your email. You'll need to verify the new email address before the change takes effect.

Question 16

Is there a community or support group?

Accepted Answer

Yes! We have an active private Facebook community where students share experiences, ask questions, celebrate wins, and support each other. You'll also get access to monthly live Q&A sessions with our instructors.

Question 17

Can I interact with other students?

Accepted Answer

Our community platform allows you to connect with fellow students, share your progress, participate in challenges, and learn from others' experiences. Many lifelong friendships have been formed in our community!

Question 18

Are there live sessions or webinars?

Accepted Answer

Yes! We host monthly live webinars, Q&A sessions, and special workshops exclusively for our students. These sessions are recorded so you can watch them later if you can't attend live.

Question 19

How can I share my success story?

Accepted Answer

We love hearing about your progress! You can share your success story in our community, email us directly, or submit it through our website. With your permission, we may feature your story to inspire other students.

Question 20

How do you protect my personal information?

Accepted Answer

We take your privacy seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your consent, and we comply with all major privacy regulations including GDPR and CCPA.

Question 21

Can I delete my account?

Accepted Answer

Yes, you can request account deletion at any time by contacting our support team. We'll permanently remove your personal information from our systems within 30 days, though some transaction records may be retained for legal compliance.

Question 22

Do you use cookies?

Accepted Answer

Yes, we use cookies to improve your browsing experience, remember your preferences, and analyze site usage. You can control cookie settings in your browser, though some features may not work properly if cookies are disabled.

Question 23

Is my payment information secure?

Accepted Answer

We use industry-standard SSL encryption and work with PCI-compliant payment processors. We never store your full credit card information on our servers - all payment data is handled by secure third-party processors.

Question 24

Who created these courses?

Accepted Answer

Our courses are created by certified confidence coaches and psychology experts with years of experience helping people build genuine confidence. Our team combines academic knowledge with practical, real-world application.

Question 25

How is this different from other confidence programs?

Accepted Answer

Our approach focuses on building genuine, lasting confidence rather than temporary motivation. We use evidence-based techniques, provide practical exercises, offer ongoing support, and focus on sustainable mindset shifts rather than quick fixes.

Question 26

What results can I expect?

Accepted Answer

While results vary by individual, most students report noticeable improvements in confidence within the first week. Common outcomes include reduced social anxiety, improved communication skills, better decision-making, and increased self-esteem. Long-term benefits include lasting confidence in all life areas.

Question 27

How do I contact customer support?

Accepted Answer

You can reach our friendly support team at support@selfconfidently.com, through the contact form on our website, or via our live chat feature. We typically respond within 24 hours and are here to help with any questions or concerns.

Question 28

Do you offer corporate or group training?

Accepted Answer

Yes! We offer customized corporate training programs and group packages for organizations looking to boost team confidence and communication skills. Contact us for more information about bulk pricing and custom solutions.

Frequently AskedQuestions

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Courses

What courses do you offer?

How long does each course take to complete?

Are the courses suitable for beginners?

What format are the courses in?

Can I access courses on mobile devices?

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